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January 27, 2004


oh my goodness!

It is getting close to settlement! Today I called the telephone company and the electric company (Hey you guys!!!!!! We're gonna turn it on! We're gonna bring you the power!) and got everything ready for the big switch.
On a whole, it was pretty easy getting the services set up. There was only one slight issue. The customer service rep from Verizon kept apologizing to me for absolutely nothing. It was really aggravating.
"What did you say the local unlimited plan costs?"
"My apologies, 25.95"
"If I want DSL, how much would that cost?"
"Terribly sorry, that would be 34.95 a month"
I tried to ignore it but he was really rattling my nerves! Finally I said: "Look buddy, stop apologizing to me. You are acting subservient and I can't take it."
What was his response? "Oh, I am sorry"

Posted by donna at January 27, 2004 10:44 PM | TrackBack

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Posted by: casino at January 30, 2004 06:33 AM



I have a terribly nasty habit of the "I'm sorry" -- :( it is so unattractive

Posted by: jewdez at January 28, 2004 10:49 AM



I hope you have better luck with the phone company than I did; they managed to avoid turning on the landline for almost a week.

Every other utility was ready, even anxious, to get me set up properly.

Posted by: CGHill at January 28, 2004 08:42 AM



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